We offer a full suite of services that simplify and automate AP functions such as invoice receipt, matching, routing and verification.
Vendor Self-Service Web Portal
Direct Insite offers a self-service web portal that reduces the number of calls into the AP department. With this service, vendors have access to a self-service decision-tree that provides self-help answers to their inquiries. For instance, suppliers can verify their invoice and payment status at any time, without burdening your AP department. As supplier invoice and payment status information is updated in accounts payable, our portal is updated to convey the same information to suppliers.
Suppliers also can submit electronic inquiries to your AP department. Inquiries are logged and routed via workflow to the appropriate AP staff for resolution. Suppliers can also upload inquiry attachments.
Key Features:
- Supplier profile management (payment remittance data, contact information, email address)
- Supplier self-registration and password management
- Visibility to invoice and payment status updates
- Online help
- 17 alternative languages
- Ideal for mid-market and Fortune 100 companies
Benefits:
- Reduce inbound supplier inquiries
- Reduce day-to-day "noise level" — freeing AP staff to focus on core activities
- Enhance partner/vendor relationships
Electronic Invoice Processing
Direct Insite provides a variety of options for invoice submission and processing.
Suppliers can receive purchase order (PO) notifications and automate invoice preparation and delivery. The service allows them to flip a PO into an invoice, apply line item adjustments, and consolidate invoices. A line-item editing form allows suppliers to adjust line items to PO or create non-based invoices. All of these activities are monitored via enterprise workflow.
The service also supports invoice spreadsheet, image upload, direct file integration (EDI, XML), client-specific flat files, and Web entry forms.
Key Features:
- ERP adaptors for SAP, Oracle and Great Plains and dozens more
- Electronic invoice receipt (e.g. web form, PO flip, spreadsheet upload, EDI, XML, flat file)
- PO line-item matching
- Line item detail drill down
- Spreadsheet download
- Invoice attachments
- PO/non-PO rule validation
Benefits:
- Reduce cost per transaction
- Reduce cycle times
- Increase touch-less processing
Enterprise Workflow and Dispute Management
Our enterprise workflow and dispute management capabilities automate the validation and approval of supplier invoices.
Invoices On-Line automatically matches supplier invoices against POs and other supporting documents. Suppliers are notified of any discrepancies so they can make adjustments prior to invoice resubmission; the service also allows suppliers to submit attachments with their invoices, such as a copy of the related PO or contractual agreement. With Invoices On-Line, AP administrators also can configure internal invoice compliance validations to ensure that supplier invoices flow through an internal workflow approval process prior to final review and payment. Invoices On-Line can also send notifications to suppliers regarding any disputed invoices. Once approved, invoices can be staged for payment.
Key Features:
- Invoice review, approval and payment workflow
- Automated line-item matching increases “no-touch” processing
- Role-based workflow configurations
- Configurable workflow notifications
- Ability to attach compliance documents such as POs and agreements
Benefits:
- Reduce transaction costs
- Reduce processing cycle time
- Increase supplier satisfaction
- Help ensure PO and contract compliance
Early Payment Alternatives
Direct Insite supports early payment alternatives such as: early payment discounts, dynamic discounts, and factoring of receivables (either guaranteed or not guaranteed by the buyer).
Key Features:
- Supplier self-registration
- Supplier or buyer can engage in a dynamic discount proposal or counter proposal
- Early payment marketing messages via Direct Insite's self-service portal
- Intuitive invoice selection and status screen
- Complete visibility to available/calculated early payment discounts
- Ability to compare proposed discounts against current financing rates
- Allows buyers to initiate payment (ACH or card transaction)
Buyer Benefits:
- Capture lucrative discounts
- Maximize rates of return
- Improve supplier relations
Supplier Benefits:
- Improve cash flow
- Gain control over payment timing
- Prevent profit leakage from unearned discounts
Reporting and Spend Analysis
With Direct Insite’s Invoices On-Line reporting tools, finance managers can closely track and analyze spending trends across suppliers, business units and the enterprise. The solution also enables suppliers to perform self-reporting functions.
Key Features:
- Financial management reports
- Early payment and dynamic discount analysis
- Cost of capital analysis
- Spend management
- Drill-down analysis
- Web-based supplier self-reporting (e.g. invoice and payment status)
- Graphical presentation
- Export to spreadsheets
Benefits:
- Allow businesses to more closely track spending
- Increase supplier satisfaction
